FAQ

FREQUENTLY ASKED QUESTIONS

You may email us at wecare@wear2travelclothing.com, chat with us on Facebook, DM us on IG or simply click this link.

We offer free shipping for orders over P1000, for orders below P1000, shipping will start at P50 depending on the weight of your total order.

We accept Credit Card Payments, COD (Cash on Delivery), remittances (MLhuillier, Cebuana Lhuillier, Smart Padala) and GCash.

Please follow the instructions on each payment method.

Yes! Wear2Travel uses GeoTrust Secure Socket Layering (SSL), an encryption technology that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party.

Most orders go into production 24 hours after purchasing. If you would like to check if it’s possible to cancel or update your order, please email wecare@wear2travelclothing.com with your:
- ORDER NUMER
- NAME ON THE ORDER
- EMAIL ADDRESS THE ORDER WAS MADE WITH
- YOUR REQUEST

Orders are usually delivered in 5-10 business days.However, expected delivery dates may vary depending on the volume of mail experienced through postal service, occasional customs inspection, holiday or courier delay which may affect the delivery time-frame from time to time.

When your order is shipped, you'll receive a shipping email confirmation containing a tracking number. If you did not receive this email, please email wecare@wear2travelclothing.com

No Touch Safe Tool: Brass and Kirksite will automatically start to tarnish if exposed to oxygen. In case tarnishing appears, you may wash it with mild soap and warm water then lay it to dry. 

Face Shield: You may use a cotton with alcohol to disinfect the face shield after use. 

Face Masks: Hand wash using mild detergent soap and lay flat to dry.

If you have received the correct order and are unsatisfied with the item, we’re happy to accommodate this request within 7 days of receiving. Items must be unused, unworn, unwashed, and undamaged. The customer is responsible for shipping the item back to our store, and the customer will incur the shipping cost. Once we receive the item, you will be refunded within 5 - 15 business days through the method of payment the item was originally purchased.

We currently do not do exchanges. You will have to go through the return process and order a new product. To start with return, please email us at returns@wear2travelclothing.com

We make sure that all items sold are of the highest quality. However, for an unprecedented event, like receiving incorrect, defective, or damaged items, please don't hesitate to email returns@wear2travelclothing.com and include:
- FULL NAME ON THE ACCOUNT
- ORDER NUMBER
- EMAIL ADDRESS THE ORDER WAS MADE WITH
- SPECIFIC DETAIL OF THE INCIDENT
- PHOTOS OF THE SAID ITEM

Please lay the photo on a flat surface, with the tag and error clearly displayed. Our friendly support will be happy to assist you.

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.